Terms of Service

The Service and who provides it

Alvara is a personal finance assistant that helps you record, organize, and understand your own finances. The Service is currently operated by its founder, an individual based in Dubai, United Arab Emirates (the "Operator"). We expect to transfer operation of the Service to a company registered in the United Arab Emirates, which will then be the Operator under these Terms (see "Assignment" below).

Alvara is a tool for personal money management. It does not provide financial, investment, tax, accounting, or legal advice, and nothing in the Service is a recommendation to take or refrain from any action. Decisions you make based on information in the Service are your own responsibility.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. Access is currently granted by invitation, and we may limit, condition, or revoke access at our discretion.

Your account

You are responsible for the activity on your account and for keeping your login credentials secure. You agree to provide accurate information, to keep it up to date, and to use the Service only for lawful, personal purposes. Notify us promptly at contact@alvara.ae if you suspect any unauthorized use of your account.

Your data and content

The financial information in your account belongs to you. You grant us a worldwide, non-exclusive, royalty-free licence to host, process, and display your content solely to operate and improve the Service and as described in our Privacy Policy, including the creation and use of aggregated or de-identified information that does not identify you. You can correct or delete your entries at any time, and you can request deletion of your account. You are responsible for the accuracy of the information you enter.

Acceptable use

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Attempt to access other users' data or disrupt or compromise the Service.
• Reverse engineer, copy, resell, or abuse the Service or its underlying APIs.
• Upload content that infringes the rights of others or violates any law.
• Use the Service to build or train a competing product or service.

Artificial intelligence and accuracy

The Service uses automated and artificial-intelligence systems to interpret your messages, categorize transactions, and produce figures and insights. These outputs may be incomplete, inaccurate, or out of date, and are provided for your information only. You should verify any figure or insight before relying on it, and you remain solely responsible for your financial decisions.

Availability and changes to the Service

The Service is under active development and is provided on an early-access basis. We may add, change, suspend, or discontinue features at any time, and we do not guarantee that the Service will be available, uninterrupted, or error-free. We are not liable for any unavailability of, or loss of data arising from, the Service to the extent permitted by law.

Third-party services

The Service relies on third parties such as WhatsApp, Telegram, and our AI and infrastructure providers. Your use of those channels is also subject to their own terms, and we are not responsible for their availability, content, or actions.

Intellectual property

The Service, including its software, design, text, and branding (but excluding your own content), is owned by the Operator and its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable, revocable licence to use the Service in accordance with these Terms. All rights not expressly granted are reserved.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will meet your requirements or that any figure or insight is accurate or complete.

Limitation of liability

To the maximum extent permitted by law, the Operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, savings, data, or goodwill, arising from or related to your use of, or inability to use, the Service, including any financial decision you make or any inaccuracy in the data or insights. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or AED 100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or for death or personal injury caused by negligence.

Indemnification

You agree to indemnify and hold harmless the Operator from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or end your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, the sections of these Terms that by their nature should survive (including data, intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will continue to apply.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms and our rights and obligations, in whole or in part, including to a successor entity or in connection with a reorganization, financing, or transfer of the business, without your consent. When operation of the Service transfers to a registered company, that company will become the Operator under these Terms, and we will update the operator details on this page.

Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-laws rules. You and the Operator agree to the exclusive jurisdiction of the courts of Dubai for any dispute arising out of or relating to these Terms or the Service, subject to any mandatory consumer-protection rights you may have under applicable law.

Changes to these Terms

We may update these Terms or the Service over time. We will revise the "Last updated" date above, and significant changes will be communicated through the Service. Your continued use of the Service after an update means you accept the updated Terms.

Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and the Operator regarding the Service. If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. We are not liable for any delay or failure caused by events beyond our reasonable control.

Contact

Questions about these Terms? Email contact@alvara.ae.